Returns & Refunds Policy

Ribliss Refund & Return Policy

At Ribliss, we are committed to providing you with products that help relieve nasal congestion and improve breathing naturally. We believe in the effectiveness of our products and recommend that you use them for a minimum of 14 days before considering a return. If you are not satisfied with your purchase after 14 days and within our 60-day money-back guarantee, please contact us at contact@ribliss.com.

Cancellation Policy

Please note that any changes or cancellations to an order must be made within 24 hours of placing the order. After this timeframe, we may not be able to accommodate your request as the order will have already entered the processing phase. If you cancel your order within 24 hours, we will process your refund within 7 business days.

60-Day Money-Back Guarantee

We are confident that our products work and encourage you to try them for at least 14 days to experience the full benefits of Ribliss. If you are still unhappy and wish to return the items, you may do so after 14 days and within the 60-day money-back guarantee period. Please note that shipping fees (if applicable) are non-refundable.

To initiate a return, please contact our support team by filling out the form on our Contact Us page or send us an email at contact@ribliss.com. To expedite your return, please provide your Order Number or the Name and Email Address used to place the order.

Damaged Items

We take great care in packaging our products to prevent damage during shipping. An item is considered damaged if it has a defect or is physically broken. Damaged packaging, such as dented boxes, with an undamaged product inside is not considered damage.

If your item arrives damaged, please notify us within 72 hours of delivery. To report a damaged item, email contact@ribliss.com with a clear photo of the damage. We will determine if you are eligible for a replacement at no cost to you.

We do not refund, replace, or accept returns for items damaged due to normal use, wear and tear, or misuse.

Shipping & Delivery

While we strive to deliver your order on time, we cannot be held responsible for shipping delays beyond our control, such as those caused by the courier, customs, or other shipping issues.

If you experience delivery problems, please contact the courier directly for assistance. We are not responsible for lost, stolen, or delayed packages.

Incorrect Shipping Address

It is the customer's responsibility to ensure that the correct shipping address is provided at checkout. If you enter an incorrect address and do not notify us within 24 hours of placing your order, you will not be entitled to a resend or refund.

Policy Updates

We reserve the right to modify this Return & Refund Policy at any time. It is the customer's responsibility to review the most recent version before purchasing and using our products.

By purchasing and continuing to use Ribliss products, you agree to the terms of this Return & Refund Policy.

For any questions, please contact us at contact@ribliss.com. We’re happy to assist you!